The medieval monastery as metaphor ~~ Designing space for knowledge work

"The new Cass Business School building in the City of London, designed by Bennetts Associates, draws on best practice in workspace design, with a strong emphasis on innovation and experimentation before and during the design process. This included academic research on historical learning spaces. The medieval monastery, and particularly the cloister, was identified as a type of space designed specifically for the creation and sharing of knowledge. One of the Cass library spaces features a broad cloister-like corridor, with semi-public study areas and places for private reflection and conversation. The whole design reflects transparency — seeing and being seen." continue reading

See also:

Return-on-Investment in library practice

Many wonder how to account for a place, such as a library, where "what goes into a library isn’t what comes out," to use Andrew L. Pearson's expression.
Here is a book in hand, thanks to Steven Bell, for identifying such an important title: Library Assessment in Higher Education--particularly chapter 5 on assessment of the library's contribution to the educational process.

Question: How do you see the ROI in your library / information practice? Will highly appreciate your response on this subject.

See also:
The Library as Strategic Investment: Results of the Illinois Return on Investment Study, Paula T. Kaufman, University Librarian and Dean of Libraries, University of Illinois at Urbana-Champaign