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Tuesday, July 24, 2007

India to dominate global KPO market - Media Monitoring

"The ambit of knowledge services typically spans areas like Business Research, Market Research, Investment Research, Data Analytics and intellectual Property." says Bhaswati Chakravorty in New Delhi, Dataquest

  • KPO:
    What is KPO: The work entails doing equity research for overseas investment banks, research houses, consultancies and other financial institutions. The range of services covered by KPO includes intellectual property creation such as patent research, data mining, database creation and updating and analytical services such as equity research, competitive intelligence preparation of company profiles, industry reports and financial modelling. Says, Amitabh Sharma Virtual bridge - The knowledge process outsourcing industry Jamaica Gleaner News, July 11, 2007.

  • India to dominate global KPO market The Times of India, 23 Jul 2007
    NEW DELHI: India, already known as the back office of the world, will account for two-third of the global Knowledge Process Offshoring (KPO) segment that could create up to 1.8 lakh new jobs here by 2011, a new study has said.

    The worldwide KPO market is expected to grow to 16.7 billion dollar in revenues by 2010-2011 at an annual growth rate of 39 per cent. Of this, India would account for 11.2 billion dollars, according to the study by business research and analytics firm Evalueserve continue reading
  • Evalueserve Quarterly Sales Index Survey: What's Holding Back 'Small and Medium Sized Businesses' from Growing? Small Business Informer News, July 12, 2007
  • An In-Depth Analysis of the Indian Vendor Space along with Profiles of All Major Industry Players, July 10 2007 [Company Press Releases]
  • Gurgaon Bheja now Served Fresh in Wall Street, Puneet Mehrotra, Hindustan Times, July 19, 2007

    "Dogs and Indians not allowed"
    Circa 1945, signboard outside the elitist British Club in Calcutta
    "India is the 2nd biggest investor in London"
    Circa 2006, small news snippet in the business page of a leading newspaper.
    "Asathoma Sadhgamaya, Thamasoma Jyothirgamaya"
    The above is a Sanskrit verse from an ancient Hindu text meaning from the unreal lead me to the real, from shadows lead me to the light. The great Indian brain is doing exactly that. Leading the world's largest money market into light. Yes, that absolutely right. Not talking about some mundane back office processing work. The work happening here is pure pundit-giri consisting of analysis and more, about which is a hot stock, where to invest, about mergers and charting the growth of the world's biggest financial market. In simple words brains at Gurgaon, out skirts of Mumbai and Chennai are actually running the Wall Street Market.

    If that sounds like an understatement and too unreal to be real would somebody please answer what are companies like iRevna, Evalueserve, Fidelity, Copal Partners and others doing in India. Surely they can get cheaper labor in Philippines and perhaps many more countries. continue reading Gurgaon Bheja

    PUNCHLINE - No Wonder:

    Taj Mahal on a London visit with Shilpa, Dravid

  • See also on the same shelf and isle Knowledge Management aspects while Outsourcing Business Processes
  • Friday, July 20, 2007

    The Angst of the "Knowledge Worker"

    PS. This is an article and quote posted by Bill @ Faith Commons
    Peter Drucker, who coined the term "knowledge worker," describes what might be the intellectual version of impoverished affluence in which the highly skilled knowledge worker (this was originally written circa 1969) finds her/himself, after striving years to climb the mountain of educational attainment, to be the king or queen of only one out of many, many mountains. It takes all you can give to be merely a cog in the machine.
    This hidden conflict between the knowledge worker's view of himself as a “professional” and the social reality in which he is the upgraded and well-paid successor to the skilled worker of yesterday, underlies the disenchantment of so many highly educated young people with the jobs available to them. It explains why they protest so loudly against the “stupidity” of business, of government, of the armed services, and of the universities. They expect to be “intellectuals.” And they find that they are just “staff.” Because this holds true for organizations altogether and not just for this or that organization, there is no place to flee. If they turn their backs on business and go to the university, they soon find out that this , too, is a “machine.” If they turn from the university to government service, they find the same situation there. continue reading

    Saturday, July 14, 2007

    What is KM?

    "People keep looking at KM as something different from what businesses do everyday. I just wanted to prove that KM is nothing but an approach towards work! And this map hopefully helps me do that?????? What?" Thus said: Nirmala Palaniappan's @ Aa..ha! [Thinking Inside The Blog!]

    Monday, July 02, 2007

    An Alternative for Search and Knowledge Management

    Dan Ryan, 9/26/2005, Intranet Journal

    "Due to the tremendous amount of content and knowledge nearly every company
    generates, employees often depend on meta data and various search functionality,
    such as full-text search and retrieval, to find desired information across a
    variety of content repositories. This common process for locating relevant
    content throughout enterprise-wide systems relies on some key assumptions that
    may not hold true when users perform information searches.
    These assumptions
    Users are able to create useful, optimal search terms
    Users know the information they are looking for exists
    Users are able to select appropriate metadata while searching for content
    Search engines organize results in a logical manner that is most beneficial for the user
    The search for content is relevant to the context of the business function being performed by the user.

    An alternative to traditional search and knowledge management capabilities is
    emerging that eliminates the reliance on these assumptions, making the process
    of locating internal information more productive and successful. This
    alternative is "Intranet Views." Continue reading

    Link to the Journal courtesy of: Rajesh Setty @

    Sunday, July 01, 2007

    Corporate librarian replaced by Web app ..? - InfoWorld

    Info courtesy: Sukhdev's World

    "I’m just back from the Web 2.0 Expo love-fest down the street here in San Francisco, where I stumbled into an interesting session on something I thought was ‘Taxonomy.’

    I was hoping to learn about stuffing dead animals, such as the mockingbird that’s been waking me up at 4:00 a.m. for the past month. But that’s ‘Taxidermy,’ as it turns out. Taxonomy is what research librarians used to do -- and professionals who manage documents for corporations still do -- organizing and categorizing reference material. And today those meticulous creatures are running scared, because of the Web 2.0 development known as tagging..." continue reading: InfoWorld. 2007-04-19, By David L. Margulius


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