Related Posts with Thumbnails

Saturday, February 21, 2009

Sharing Tacit Knowledge: A Case Study in the Australian Film Industry

Tacit Knowledge
“Explicit” or codified knowledge refers to knowledge that is transmittable in formal, systematic language. On the other hand, “tacit” knowledge has a personal quality, which makes it hard to formalize and communicate. Tacit knowledge is deeply rooted in action, commitment, and involvement in a specific context (Nonaka, 1994, p. 16)
Irit Alony and Greg Whymark, Central Queensland University, Rockhampton, Australia and Michael Jones, University of Wollongong, Wollongong, Australia Informing Science Journal Volume 10, 2007
This paper explores tacit knowledge sharing. This case demonstrates the significance of knowledge sharing to organizational performance, by exploring the contribution of tacit knowledge sharing to the success of projects in the Australian Film Industry (AFI). The differences between knowledge sharing, collaboration and communication, and their interrelations are addressed. We also explore the concepts of knowledge, information, and data. In the interchanges reported here the knowledge shared is almost entirely tacit, and the “raw” data and information do not exist without the context that makes them knowledge. The paper includes the identification of many factors affecting knowledge sharing, not all of which have been identified by previous researchers.

This research contributes to a better understanding of tacit knowledge and how that knowledge is shared. This in turn contributes to a better understanding of how knowledge management can be supported in a modern organization, where often the technology is used in ways not well understood by system managers and software developers. A better understanding can lead to better ICT design and support of knowledge sharing both within and across organizations.
Keywords: Knowledge Sharing, Film Industry, Tacit Knowledge, Qualitative, Collaboration.
See also on the same shelf:

Tuesday, February 10, 2009

The Future of the Future: Rise of the Knowledge Librarian

AIIM > Infonomics Magazine > KM World (02/02/09) Murray, Art and Wheaton, Ken
"Both the private and public sectors have been steadily downsizing and closing their physical libraries. All those serials and monographs, outdated by the time they arrived from the printers, are simply not that competitive anymore."

Extract: Delivering knowledge vs. information
"Corporate librarians used to devote years acquiring and cataloging physical document collections. All those serials and monographs, outdated by the time they arrived from the printers, are simply not that competitive anymore. Knowledge is not static. It must be continually refreshed through venues such as open discussion and brainstorming. That calls for a new kind of library."

"...Unfortunately, there have been casualties. Librarians are being jettisoned along with the bookcases. We need to reverse that trend and start bringing them back … but only the ones who are willing to change. A traditional corporate librarian must make three major shifts in roles begin the transition to a knowledge librarian."

  • Role shift #1: A knowledge librarian should be the "content czar" of the enterprise.
  • Role shift #2: A knowledge librarian understands the strategic information needs of the enterprise.
  • Role shift #3: A knowledge librarian is a lead agent of change.

“The librarian of the future is uniquely positioned to be at the center of the creation and alignment of intellectual assets across the enterprise. That leads to improved innovation and business performance on a sustained basis. Maybe the time will soon come when we will see librarians as CKOs.” continue reading


Best Practices (76) Knowledge Management (56) Communities of Practice (50) Information Management (47) Business Intelligence (35) Competitive Intelligence (33) Knowledge Organization (28) Communication (24) Librarians (16) Professional development (15) Library (14) Semantic Web (13) Wiki (11) Education (10) Search Engines (8) Special Library Association (8) knowledge work (8) Google (7) Best Practices; Laws (6) Project Management (6) Tacit (6) blogging (6) career (6) Design (5) Digital Libraries (5) Marketing (5) Oral (5) Internet (4) Leaders (4) Classification (3) Content Management (3) Epistemology (3) Facebook (3) Information Industry (3) Reference (3) Share (3) Society (3) Spirituality (3) Technology (3) Web Analytics (3) Business--Religious aspects (2) Capture (2) Citation Analysis (2) Collection Development (2) Cyber_Worship_Inside (2) Data mining (2) Media monitoring (2) Netizens (2) Religion online (2) Research (2) Resource of the Week (2) Serial Subscription (2) SharePoint (2) Social Networking (2) Social Sciences (2) Visual Search (2) promotion (2) searching (2) Academic Libraries (1) Blog Reviews (1) Cloud (1) Collective Intelligence (1) Copyright (1) CyberWorship (1) Disseminate (1) FAQ (1) Fraud research (1) History (1) Knowledge Centres (1) Knowledge Maps (1) Library Vendors (1) Mapping (1) Online Religion (1) Questions (1) Retrieve (1) Scanner (1) Site vistors (1) Slide show (1) Stock investing (1) Stocks (1) Store (1) Terminology (1) Tools (1) User experience librarian (1) Website visits (1) customer privacy (1) information literacy (1) jobs (1) keywords (1) library resources (1) metadata (1) optical character recognition (OCR) (1) paid content (1) privacy (1) records management (1) web history (1) · Semantics (1)