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Tuesday, December 25, 2012

Using SharePoint for Legal KM

Jennifer McNenly, Event Host

Talk: Recorded Live
About the exploring the role of the knowledge worker in the modern social-media savvy enterprise
Using SharePoint for Legal KM, Slideshare

Organized by knowledge workers, October 20, 2010, Toronto

Monday, October 15, 2012

Records Management and Knowledge Mobilisation -- Reading now

Records Management and Knowledge Mobilisation: A Handbook for Regulation, Innovation and Transformation, by Stephen Harries. Chandos Publishing (Oxford) Ltd / Woodhead Publishing -- Distributed in the US by Neil-Schuman Publishers (2011). ISBN-10: 1843346532
About the Book:
Over the last 15 years, records managers have tackled problems of electronic information and built a strong case for information governance based on a model of regulation and management control. The public sector environment is now changing rapidly, with more emphasis on efficiency, flexibility, loosening regulation, and cutting budgets. This book shows how records management can continue to contribute to public sector reform and transformation in this new climate. By linking practical ideas about the use and management of knowledge, Harries draws on insights from the study of policy-making and program delivery to show how managing the relationship between records and knowledge and their creation and use can thrive and reconcile the demands of regulation through a wider concept of the governance of knowledge and information.

  • Managing records and growing knowledge: an interactive strategy
  • Records management in a turbulent world
  • The turbulent world of records management
  • What is knowledge mobilisation?
  • Connecting records management and knowledge mobilisation
  • The changing role of government: transformation
  • Concepts, codes and meanings: bridging knowledge and records
  • Records, knowledge and action: an interacting design model
  • Regulation and institutions: rules, roles and frames
  • Innovation and change: ideas, networks and communities
  • Bridging policy and delivery with knowledge: the case for intervention
  • Achieving added value: efficiency, effectiveness and public value
  • Planning a knowledge-based intervention: strategy, tools, analysis
  • Fomenting knowledge development: plans, techniques, architecture
  • Reframing records management: towards knowledge governance
  • Structural change in the public sector
  • A strategic role for knowledge governance
  • Monday, October 01, 2012

    Using Google Power Tools for Gathering Competitive Intelligence

    "Gathering information about competitors can be relatively easy if you know where to look and what you're looking for, according to competitive-intelligence professionals." David Gibson, co-ordinator of the Toronto chapter of the Society of Competitive Intelligence Professionals (SCIP).
    Interestingly, Google search is now the leader in helping you find what you want, when you want. It is no more a simple link finder--if one remembers those days when Yahoo and Hotbot were the market leaders in vertical searching, and Google was no where. Google is no more a competitor with any of those who tried their best to Bing or whatever (let alone its once proposed partner: Yahoo).

    Google keeps adding power tools. Other than the general purpose of a search engine, some of these Google's tools are a powerful aid in gathering Web analytics (e.g., search within links, domain, titles, subject, etc.), some for gathering competitive intelligence / market research (see examples, below), so on and so forth. Additionally, Google AdWords, Google Analytics, and many more Google applications are a major attraction for techies.

    Google as a power search tool helps you in finding facts, figures and data. And the example here is finding competitive intelligence on any given subject. The list of tools Google offers includes (located in Google's vertical sidebars or in the main menu):
  • Trends on a subject of example Market Research
  • News on the subject of market research in the last 24 hours (you can change the time, if you like)
  • Images, that are limited to a subject of your choice, e.g., Market Research--you can change to default results, i.e., relevance
  • Limiting search to a specific Domain name, e.g., .biz, and market research
  • Discussions, on Market Research
  • Finance in relation to market research -- one can limit to related companies
  • Books (with a free preview option), for example on Market Research
  • Chel Wolverton - Google Reader - Public - Questions to Ask Competitive Intelligence Software Providers - Cooperative Intelligence
  • 5 Lonely Google Applications For Competitive Intelligence, By Ian Smith
  • Business Intelligence vs. Competitive Intelligence, Jan Steyl
  • Culture of secrecy keeping Canadians in the dark, Toronto Star
  • On the same shelf:

  • Saturday, September 08, 2012

    What is background check and what it is not

    Here is a checklist of checklists on this business of checking / verifying background, when dealing with people in a corporate scenario:

  • Social Media Background Checks? A Note of Caution
  • Background checks and fingerprinting --Scope of background checks: The background check is not a credit check; Disclosure and retention; Background check results; Appeal procedure; Fingerprinting -- › Human Resources;
  • Pre-Employment Background Check Policy -- › Policy and Procedures
  • Criminal Background Check @ FBI
  • Record Request Checklist - FBI

  • Screening, Interviewing and Nanny Background Checks -- A Nanny Background Check Is Not Enough. Seven Mistakes Not to Make. Seven biggest mistakes in screening a new nanny:
    Mistake #1 – Not doing a thorough nanny background check.
    Mistake #2 – Thinking a nanny background check alone is enough.
    Mistake #3 – Not checking references.References from friends and family are not enough.
    Mistake #4 - Not doing your own Internet search.Just like you would a prospective date, Google your nanny.
    Mistake #5-If the nanny you are interested in has unexplained gaps in her employment.
    Mistake #6 – Not making a copy of the nanny's ID.
    Mistake #7– Rushing the nanny search.

  • Criminal Background Checks: Hiring Decisions and Human Rights ...
  • Background Checks: What's Legal, What's Not
  • Employment Background Checks: A Jobseeker's Guide

  • Remove Yourself from All Background Check Web Sites: A Master List >> How to remove yourself from all background check websites @ Reddit --;;;;;;;;;;;;;;;;;

    On the same shelf:
  • Monday, June 04, 2012

    Real Life Project Management Process Examples

    Adapted by: Donna Cosmato • Edited by: Marlene Gundlach, Bright Hub Inc
    Understanding project management processes in application or execution cannot be totally achieved by reading texts or websites. Instead, active practical participation is necessary. Here we'll present some real life PM process examples and acquaint you with real life PM case studies. ... continue reading

    On the same shelf:

    Monday, April 16, 2012

    Reading now: UContent

    UContent: The Information Professional's Guide to User-Generated Content, By Nicholas G. Tomaiuolo, Information Today, Inc. (2012), ISBN-13: 978-1573874250.
    Extract from PREFACE:
    "For librarians who want a shortcut guide to what it means to be a participant in these [e.g., Flickr, Wikipedia] and many more community sites, UContent provides a quick introduction to the practical ins and outs of participating, as well as how libraries are using these services and projects. Understanding the web and the many resources it offers our patrons (many of them created by their peers) is certainly a core job of the information professional, and UContent helps provide an orientation in a confusing, buzzword-y space. All libraries are situated within communities of participation in real life—within schools, research labs, or cities—and the internet is no different. The question is: Where will you participate?"
    —Phoebe Ayers, librarian, University of California, co-author of How Wikipedia Works, and Davis trustee, Wikimedia Foundation [source]
    What others say:
    A thorough and thoughtful guide to Web 2.0, providing historical background on user-generated content and a field guide to Web 2.0 applications... --Ron Gilmour, natural sciences librarian, Ithaca College
    ... A fun book to read, it is worth the time of any librarian who wants to exploit Web 2.0 technology. --Eric Lease Morgan, digital projects librarian, University of Notre Dame.

    Contents: Chapter 1: The Evolution of UContent, Chapter 2: Project Gutenberg, Chapter 3: Blogs, Chapter 4: Wikis, Chapter 5: Podcasts, Slides, Screencasts and Video, Chapter 6: Facebook, Chapter 7: Online Reviews of Products and Services, Chapter 8: Self-Publishing, Chapter 9: Citizen Journalism, Chapter 10: Tagging, Folksonomies and Social Bookmarking, Chapter 11: Custom Search Engines, Chapter 12: Cybercartography, Chapter 13: Yahoo! Pipes, Chapter 14: Flickr

    What is user generated content (in short, UGC or U-Content): ..."the production of content by the general public rather than by paid professionals and experts in the field." (p. 4)

    Is this book about: a) Content added to websites, or b) content added to library's resources (OPAC, Blog, etc)?
    The answer is, obvious from the Contents of the book (as listed above), the book is by and large about the Content added to websites. And, the context is equally divided by contributions by end-users on the Web, and library/librarians.

    PS. Individuals interested in the controversy over the validity and reliability of user-generated content (UGC) may get a glimpse from the author's U-Content: Project Gutenberg, Me, and You.

    Sunday, February 19, 2012

    Wikipedia rated the best for mental health information, find University of Melbourne Researchers!!!

    Note: This headline comes from University of Melbourne's The Conversation  / Research report.
    Extract: Wikipedia is the most highly rated resource among online and print materials on depression and schizophrenia, a study has revealed.
    Experts rated content according to accuracy, currency, breadth of coverage, referencing and readability and found that Wikipedia was generally as good or even better than other resources.
    Despite the negative reputation of its accuracy, researchers say the study shows Wikipedia can now be trusted to a reasonable extent. [source
    See also: Internet a boost for answers to mental health | The Melbourne Newsroom
    Extract: "Content about mental health was extracted from 14 frequently accessed websites, including Wikipedia, Encyclopaedia Britannica and a psychiatry textbook. Text providing information about depression and schizophrenia was assessed.
    The content was rated by experts according to: accuracy, how current the information is, breadth of coverage, referencing and readability. Ratings varied significantly between resources according to topic.
    Researcher, Dr Nicola Reavley and her colleagues discovered that the quality of information on depression and schizophrenia on Wikipedia was generally as good as, or better than that provided by centrally controlled websites or psychiatry textbooks."

    On the same shelf:
  • What Wikipedia Won't Tell You, New York Times
  • Prosecutor Loses Case For Citing Wikipedia
  • American Thinker’s Resident Psychiatrist Cites . . . Wikipedia?
  • Citing Texas Web Case, Carson in his new book quotes "anyone can put anything on the Internet" and WIKIPEDIA is not an exemption. Finding the Law: Legal Research for Librarians, Bryan M. Carson
  • DIGG.COM & Wikipedia EXPOSED!!!
  • Exposed: Wikipedia Holds Bias against Natural Health
  • Truth or Truthiness? How Wikipedia Decides.

  • Hunt for Successor 10: Fire George Chellah! Zambian Watchdog -- "Wikipedia is not a credible and authoritative source!"
  • The 'Undue Weight' of Truth on Wikipedia By Timothy Messer-Kruse, The Chronicle Review - The Chronicle of Higher Education

    Bottomline: Content in centrally controlled Internet sources, such as, Dictionaries, Encyclopedia's are not changed or edited or modified by anyone and everyone, hence do not stand in comparison with WIKI--an open for all and accessible for all to edit/modify/delete.

    Will the researchers at Melbourne, revise their findings based on the credibility, reliability and authenticity, among others, that is lacking in the WIKI??? --Wikipedia " be too susceptible to inaccuracy, whether as the result of malicious or ideological manipulation or just pure sloppiness." The Atlantic
  • Saturday, January 21, 2012

    On the Use of Wikipedia By way of The Register, London -- Fact check, please

    Info courtesy: "A Message from Wikipedia founder Pope Benedict XIII," Computerworld 28:1 (December 2011 / January 2012), 26;


    Did Vatican commit Cardinal sin over Wikipedia bios?

    Murder, adultery, asses... nothing here about plagiarism though
    The Vatican has once again declared "blessed are the freetards" by justifying the appointment of 22 new cardinals with a raft of backup material culled from Wikipedia.
    The Holy See's press department not only lifted biographical details on the latest crop of "princes of the Church" from the online fact bazaar for a press release, but didn't even bother to name the source, and simply reproduced them verbatim, The Daily Telegraph reports.

    Continue reading:  Team Register
     On the same shelf:

    Thursday, January 12, 2012

    Role of Knowledge Centers in Academic Libraries - Talk by Dr.H.K. Kaul

    Reported by Dr. Harish Chandra, Librarian, IIT Madras and the President, The Special Libraries Association (SLA) Asian Chapter for the year 2012. This event is jointly by the Central Library, IIT Madras and Special Library Association Asian Chapter.

    At the outset, Dr. Harish Chandra, Librarian and President, Special Libraries Association (SLA) Asian Chapter for the year 2012 welcomed Dr. Kaul and introduced him to the gathering. He further informed that the Central Library has been organizing a series of Professional Development Lectures for the last two years regularly. As a part of this, Dr. H.K. Kaul, has delivered a talk on “Role of Knowledge Centers in Academic Libraries” in the Central Library, IIT Madras on 09.01.2012. The Talk was jointly organized by the Central Library, IIT Madras and SLA Asian Chapter.

    Dr. Kaul opened his talk by quoting Rabindranath Tagore on the importance of Libraries and highlighted the problem of scattering the contents as well as users globally. He also referred the survey conducted and indicated the trend for shifting the expectation of users. There is a mismatch problem in the use of new technology and the knowledge of Librarians. He stressed the need for the establishment of Knowledge Centre in each institution specializing on one subject to avoid duplication efforts globally. He also advised the librarians to re-orient their efforts and keep them ready to attract the users for their respective libraries. He also emphasized the importance of conducting surveys while he indicated that 52% of people are engaged in social networking. He concluded his talk by advocating that there is need to form a Think Tank so that various existing as well as potential barriers are removed. He is of the view that SLA Asian Chapter can make an effort for removing these barriers.

    The Talk was chaired by Dr. Harish Chandra, Librarian and President, SLA Asian Chapter and was attended by SLA members and library professionals. Mr. Mahendra N Jadhav, Deputy Librarian, IIT Madras proposed a vote of thanks.

    On the same shelf:
  • Mark Stover, (2004) "Making tacit knowledge explicit: the Ready Reference Database as codified knowledge", Reference Services Review, Vol. 32 Iss: 2, pp.164 - 173
  • Ron Jantz, (2001) "Knowledge management in academic libraries: special tools and processes to support information professionals", Reference Services Review, Vol. 29 Iss: 1, pp.33 - 39
  • An Integrated Customer Knowledge Management Framework for Academic Libraries 1 by: Farhad Daneshgar, Mehri Parirokh, The Library Quarterly, Vol. 82, No. 1. (January 2012), pp. 7-28
  • Knowledge Management and Academic Libraries , Townley, Charles T. College & Research Libraries, v62 n1 p44-55 Jan 2001

  • Labels

    Best Practices (76) Knowledge Management (56) Communities of Practice (50) Information Management (47) Business Intelligence (35) Competitive Intelligence (33) Knowledge Organization (28) Communication (24) Librarians (16) Professional development (15) Library (14) Semantic Web (13) Wiki (11) Education (10) Search Engines (8) Special Library Association (8) knowledge work (8) Google (7) Best Practices; Laws (6) Project Management (6) Tacit (6) blogging (6) career (6) Design (5) Digital Libraries (5) Marketing (5) Oral (5) Internet (4) Leaders (4) Classification (3) Content Management (3) Epistemology (3) Facebook (3) Information Industry (3) Reference (3) Share (3) Society (3) Spirituality (3) Technology (3) Web Analytics (3) Business--Religious aspects (2) Capture (2) Citation Analysis (2) Collection Development (2) Cyber_Worship_Inside (2) Data mining (2) Media monitoring (2) Netizens (2) Religion online (2) Research (2) Resource of the Week (2) Serial Subscription (2) SharePoint (2) Social Networking (2) Social Sciences (2) Visual Search (2) promotion (2) searching (2) Academic Libraries (1) Blog Reviews (1) Cloud (1) Collective Intelligence (1) Copyright (1) CyberWorship (1) Disseminate (1) FAQ (1) Fraud research (1) History (1) Knowledge Centres (1) Knowledge Maps (1) Library Vendors (1) Mapping (1) Online Religion (1) Questions (1) Retrieve (1) Scanner (1) Site vistors (1) Slide show (1) Stock investing (1) Stocks (1) Store (1) Terminology (1) Tools (1) User experience librarian (1) Website visits (1) customer privacy (1) information literacy (1) jobs (1) keywords (1) library resources (1) metadata (1) optical character recognition (OCR) (1) paid content (1) privacy (1) records management (1) web history (1) · Semantics (1)