Extract:
Libraries have been dealing with documents and external information while KM places emphasis on internal information and people. KM focuses more on tacit knowledge that resides in employees. A unique mix of technological, psychological, and communication skills is required for performing KM functions. Libraries have the potential to play an important role in supporting KM functions. Their client-centered approach, emphasis on service, and experience in efficiently running information systems make them ideal candidates for providing support in knowledge management work. Library managers, however, need to change their mind-set and expand their competencies by enhancing their communication and leadership capabilities to become active participants in the knowledge creation and application processes. To reach this level, concurrent efforts at individual, professional, and institutional level will have to be made to reposition libraries. There is also a need to re-orient library and information (LIS) professionals to take advantage of the new opportunities. Continue reading
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