The 18 commandments of Knowledge-conscious managers

By Martin Dugage

"I like the idea that Knowledge Management is really about Knowledge Conscious Management, or to put it differently, Managing in the Knowledge Age as Professor Klaus North puts it. Incidentally, this explains why it is so difficult to introduce in 20th century organizations, which do not recognize mastery of knowledge flows as a source of competitive advantage.

The HR department of my company asked me to write a short memo and call it "the ten commandments of knowledge management". I thought it was a good idea -KM is a faith with its manifesto (e.g Cluetrain)-, but couldn't find enough time to reduce everything to ten commandments, and I have eighteen!

Let me know your thoughts...

1. Don't always challenge. Welcome one another's thoughts and opinions.
Rehabiliate casual conversations and information sharing as a normal business practice that should take at least half of your time. Don't expect to learn a lot just by challenging your staff.

2. Experiment constantly. Enlightened trial and error outperforms the planning of flawless intellects
You can, and must, plan ahead to know where you want to go, but then put the plan aside and focus on the first steps. Regularly stop to reflect on the action and repeat the process. click here to continue reading all the Eighteen Commandments ...