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Monday, December 21, 2009

Competencies of a Knowledge Worker - A Select Webliography

A quick glance at Aa..ha! [Thinking Inside The Blog!]'s recent post: KM Competencies gave me an opportunity to think about this subject. The more you go far and deep in the WWW you will find very interesting perspectives. But, of all the most precise I found is Aa..ha!'s, which is as follows:
"I think the fundamental dependency of such a definition is on the KM vision and objectives of the organization. For example, an organization that is targeting innovation through KM needs people who are slightly different from an organization that aims to achieve learning/productivity improvements through KM. Having said that, KM, however, needs people with a versatile or eclectic background and profile/competency.

1. People skills: Networking and Organizational behaviour skills to start with. Also important would be insights into how people learn, collaborate and share/reuse/apply knowledge
2. Technology skills: Requirements gathering, products evaluation, design and testing (More skills required in the case of a KM developer)
3. Process skills: I think this is important but neglected. Understanding of business and project management processes in order to lead to improvements from the perspective of knowledge capture, sharing and utilization.... [source]"
The above is most precise, not because the KM industry lacks such a conceptual clarity, not even because I admire Aa..ha!'s simplified approach; but simply because it gives a clear overview. In fact, KM is too broad (rather some would say complex) and hence one has to have focus (by level, sector, region, background and type of work) to even understand what is the actual concern about the term competency.

The literature on this theme is growing, with a recent book:
  • Knowledge Management: Competencies and Professionalism (Series on Innovation and Knowledge Management) by Suliman Hawamdeh, Kimberly Stauss, and Franz Barachini (2009): Table of Contents. And, a powerpoint by the first author, IIUM - KM Competencies and Career Opportunities

    About the book: This edited book contains papers from the 2008 International Conference on Knowledge Management to be held in Columbus, Ohio. The papers represent much of the best and most up-to-date work by researchers and practitioners in the field of knowledge management. It provides insights into the knowledge management practices within organization and discusses issues related to knowledge management competencies and professionalism. It is a good reference source for information and knowledge professionals and can be read by both graduate and undergraduate students.
    See also:
    Information Worker Competency
  • Human Capital Management, Talent Management: Competency Framework - Knowledge Worker based Industry
  • Developing customer knowledge management competencies for Superior Market Experimentation and Organisational Learning
  • Knowledge Management Competencies in an E-Learning Environment: An ...
  • KM Competencies: Is Certification the Way to Go?
  • KM Competencies, Kadix Developed Leadership KM Competencies.
  • SSRN-Understanding the Process of Building KM Competencies
  • Survey on How Much Organisations Invest in KM Competencies
  • KM Competencies [see here: Roles of a KM Practitioner; a comment by a librarian turned KM specialist...]
  • KM Competencies and Performance Action Group for Federal KM Initiative
  • CIBIT Developing KM competencies in a safe environment
  • Google for more: here and here
  • 2 comments:

    Nimmy said...

    Thanks so much for referring to my post, MT. Glad you are able to relate to it! :-)

    david said...

    love to see this discussion! It’s great to see you all working through the issues and also, it’s great to see recommendations for testing. In the end, it’s what your actual users do and prefer that should be your biggest driver in making these decisions.
    online markiting

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