Alissa Walker, Gawker Media
Extract:
Dec 21, 2013, 01.30 AM IST
Lupie
Leyva has answered questions about immigration issues, taught people
how to use email, and once even helped a person make an appointment to
see a family member who was incarcerated. "I've worked in public
libraries for 10 years," she says. "Nothing surprises me anymore."
None of those things are technically in her job description as senior librarian at the Robert Louis Stevenson Library
in Boyle Heights, a neighborhood in East L.A. But Leyva feels that
these tasks are part of her role as a community provider of trust-or
what she calls confianza. "That is the thing that we as a system provide," she says. "People trust us to try to find the best information we can." continue reading
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